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Benefits of Unified Communications and Collaboration

Benefits of UCC

The combination of communications and collaboration tools into a simple interface provides organizations with numerous benefits, including:

  • Higher accessibility and productivity as employees with various devices from various locations can work together in a unified environment.
  • Faster and more responsive service through real-time notifications and messaging.
  • Reduced cost with less telecom, travel and IT expenditure needs.
  • Improved customer satisfaction and user experience.
  • Easier to facilitate teamwork.

Challenges of UCC

However, UCC poses a number of challenges to networks with old infrastructure, having changed the nature of enterprise network workloads. In a network with compute and storage separate, these dynamic workloads can result in latency and congestion. As UCC and other dynamic workloads have increased, they have driven the adoption of hyper-converged networks to deal with the attendant challenges.

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