Sectors

The industry sectors we served include

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  Healthcare

  After briefly talking to our Cisco partner, they immediately suggested Variphy. Variphy would allow us to use the remote phone control / macro module to send a command to the phones to delete the security certificate files, which allowed us to complete the upgrade efficiently, and all remotely without visiting each site and touching every phone.

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  Education

  After installing Variphy, the customer was amazed at the data they could see in real-time. We could see that at times they were at capacity on their PRI’s. Adding the billing table rates and building a monthly report provided a way to reconcile the monthly telco bills for long distance. “Variphy makes CDR so easy, why didn’t buy this years ago?” was the comment I consistently heard over and over again.

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  Finance

  We purchased both the Call Analytics Reporting and As-Built Reporting functions of Variphy. This enabled us to see the as-built configuration of CUCM, and we were also able to trace calls with the CDR functionality.

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  Insurance

  Variphy has given us visibility into our Phone system that we’ve never had before. It has cut down the time to deploy phone sets, it has made spreadsheets obsolete in tracking extensions. It was able to help identify a troubled WAN connection that prior to Variphy we’ve been trying to track down for months.

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  Manufacturing

  From the first day of my Proof of Concept testing, I knew Variphy was going to be excellent. Their support team is top shelf. They assisted with the install and configuration of the product, and have been very responsive to all of the questions I have asked.

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  Oil & Gas

  Variphy has provided us with visibility into CDR and Contact Center data through a single pane of glass that is highly granular yet easy to consume. I can now display dashboards and reports to the decision makers in our business with exactly the data they want to see in a format that is easy for a non-technical person to understand.