Benefits of UCC
The combination of communications and collaboration tools into a simple interface provides organizations with numerous benefits, including:
- Higher accessibility and productivity as employees with various devices from various locations can work together in a unified environment.
- Faster and more responsive service through real-time notifications and messaging.
- Reduced cost with less telecom, travel and IT expenditure needs.
- Improved customer satisfaction and user experience.
- Easier to facilitate teamwork.
Challenges of UCC
However, UCC poses a number of challenges to networks with old infrastructure, having changed the nature of enterprise network workloads. In a network with compute and storage separate, these dynamic workloads can result in latency and congestion. As UCC and other dynamic workloads have increased, they have driven the adoption of hyper-converged networks to deal with the attendant challenges.
